Concert FAQs

Concert FAQs

This information will answer questions you may have about what to expect at our concerts. Please email if you have other questions.

Q: How long are the concerts?
A: Concerts are planned to last between approximately one and a half hours and two hours. This includes a 10–15 intermission.

Q: Should I plan to arrive early?
A: For the best choice of seats, plan to arrive when the doors open 45 minutes before the concert.

Q: Are seats reserved?
A: Seats are not reserved.

Q: What if I arrive late?
A: An usher may ask you to wait outside the entrance to the seating area until the piece being performed has ended. Then you can enter and find a seat.

Q: Is parking easy?
A: There is plenty of free parking near our concert venues.

Q: Can I buy a ticket at the door?
A: Yes, you can purchase a ticket at the door using cash, check, or credit card. Discounted tickets for those of age 30 and under are available at the door for $5.

Q: What is AEM’s Ticket Exchange Policy? What if I miss a concert I have bought a ticket for?
A: Subscribers can exchange tickets for a different concert in the same season by giving AEM at least 48 hours’s notice. Tickets may not be exchanged for a concert that has already taken place. Individual ticket purchases are non-refundable and cannot be exchanged.

Q: Will there be an intermission?
A: Yes, each concert will include a 10–15 intermission.

Q: Do the musicians talk about the pieces they are playing?
A: Most concerts include a short (15-minute) preconcert talk about the program that begins half an hour before the concert starts. Some ensembles introduce each piece, and others do not. The program notes in the concert program will help you appreciate the music.

Q: Can I talk to the musicians?
A: Nearly all our performers are pleased to talk with audience members after the concert, though we can’t guarantee this.

Q: Can I buy a CD of the concert?
A: Many ensembles bring CDs to sell at the concert, although the CD may not offer the same set of pieces.

Q: Will there be concert programs?
A: Yes, there will be concert programs that list the names of the musicians, information about them, the list of pieces that will be performed, and program notes about them. When vocal music is performed, we try to include the words they sing, both in the original language and in English.

Q: Are large-print programs available?
A: Yes, although they may be limited to the program and musician information.

Q: Are the concert venues accessible?
A: Yes, they are all accessible to those in wheelchairs and other mobility equipment. We do not, however, offer accommodations to those who are hard of hearing.

Q: What if I need a special type of accommodation?
A: Please send us an email at or call (520) 314-1874 and let us know how we can help.